FAQ

Shipping Costs & Delivery Times

Shipping Location Costs Estimated Delivery Time
(including processing time)
Thailand (Orders 2500THB and over) Free 2-3 Business Days
Thailand (Orders under 2500THB) 80THB 2-3 Business Days
Asia Region (Orders 150USD and over) Free 13 – 21 Business Days
Asia Region (Orders under 150USD) $8.50USD 13 – 21 Business Days
The Rest of the World $12USD 13 – 21 Business Days

 
*Please see the list of Asia Region Countries here.

International Shipping

The shipping cost will be automated when customer plug-in shipping address.

Customer must be aware of their shipping destination countries’ import tax and tariff policy. BRUSHWORK will not be responsible for additional taxes surcharges from the shipment.

Payment Method

Customer can enjoy a safe and secure payment method via Paypal.

Return Policy

At the moment BRUSHWORK has no return policy; however, we compensate full store credit only to customer with faulty products. By claiming store credit, customer must provide sufficient evidence of defect causing from original shipment location or during shipping within 7 days of receiving the product(s) by sending it to our e-mail at contact@brushworkcosmetics.com.

Order Status

Within Thailand Territories, your tracking number will be e-mailed to you.

Unfortunately, by default, for Asia Region and Worldwide shipping, we do not offer tracking. If you would like to inquire about purchasing tracked shipping, please contact us via our e-mail at contact@brushworkcosmetics.com.